Profile

Bette Epstein, Esq. has been mediating trust and estate disputes since 2000. Following a remarkable career as a trust and estate litigator, she turned her focus to alternative dispute resolution 22 years ago and has been helping parties settle their disputes ever since. She is now available as a full-time mediator and discovery referee.

Ms. Epstein is highly regarded as one of the Bay Area’s leading probate specialists. In conjunction with her work as a mediator, she spent nearly three decades handling trust and estate disputes, contested conservatorships, elder abuse claims, and serving as an expert witness in conservatorship, trust & estate litigation proceedings.  She represented individuals, banks and private professional fiduciaries.  As an associate and partner at Crosby Heafey Roach & May (now Reed Smith), she was responsible for building up its trust and estate litigation practice, and eventually went on to become a managing partner of its Oakland office in 2007.

Areas of Specialization

  • Breach of Fiduciary Duty
  • Contested Conservatorships
  • Financial Elder Abuse
  • Trust and Estate Accounting Disputes
  • Real Property Transfers
  • Trust Contests
  • Trust Administration Disputes
  • Will Contests

Legal Experience

  • Reed Smith
    • Partner, Senior Counsel 2003-2017
    • Managing Partner, Oakland Office 2007-2012
  • Crosby Heafey Roach & May
    • Shareholder, Director 1993-2002
    • Associate Attorney 1986-1992

Professional Experience

  • Clinic for Adults and Children
    • Licensed Psychotherapist, Director of Geriatric Counseling 1979-1983

Education

  • University of San Francisco, J.D. with honors, 1986
  • California State University at Hayward, M.S. Counseling – 1979
  • University of Southern California, B.S. Psychology – 1965

Mediation Training

  • Straus Institute for Dispute Resolution, Pepperdine University – 2013
  • Appellate Mediation, Richard Birke and Dana Curtis – 2001
  • Advanced Mediation, John Paul Jones Group – 2001
  • Comprehensive Mediation, John Paul Jones Group – 1999

Professional Recognition

  • AV Preeminent Rating, Martindale-Hubbell Peer Review Ratings, 1996-Present
  • Fellow, American College of Trust and Estate Counsel (ACTEC), 2002-Present
  • Top 100 Super Lawyers in Northern California, 2010-2012
  • Northern California Super Lawyer, 2004-2021
  • Woman of Distinction, San Francisco Business Times, 2009
  • Best Lawyers in America, 2009
  • Woman of Distinction, East Bay Business Times, 2008

Publications

  • Continuing Education of the Bar Action Guide, Co-Editor for 7 editions
    Capacity and Undue Influence: Assessing, Challenging and Defending 1999-2014
  • Aspatore Books, Contributor
    Best Practices for Structuring Trusts and Estates 2014

Speaking Engagements

Ms. Epstein has lectured at the University of San Francisco School of Law and Golden Gate University Law School on the subject of legal ethics and is a frequent MCLE presenter on the topic of mediating trust and estate disputes.

Representative Cases

Breach of Fiduciary Duty

  • Matter involving trustee of a $12 million trust against claims of breach of fiduciary duty, self-dealing, removal and multiple accounting disputes
  • Handled case involving five siblings as beneficiaries of a trust including claims of breach of fiduciary duty, undue influence and elder abuse against family member trustee, resulting in settlement benefitting beneficiaries of more than $600,000
  • Handled case involving bank in its capacity as special co-trustee against allegations of breach of fiduciary duty and surcharge in court trial resulting in motion for judgment granted at end of petitioners’ case
  • Case involving wife trustee against claims by husband for breach of fiduciary duty, elder abuse and failure to account; trustee provided eight-year accounting resulting in no surcharge against wife
  • Family member filed claims against her sibling for breach of fiduciary duty in his capacity as trustee, power of attorney and health care agent resulting in his removal as trustee, revocation of power of attorney and appointment of professional fiduciary as successor trustee
  • Case involving breach of fiduciary duty by trustee of family trust related to alleged mis-management of trust assets and failure to account

view all

Contested Conservatorships

  • Dispute between father and son over appointment of conservator for personal estate of wife/mother.
  • Concerns re proposed conservatee's inability to manage finances resulting in agreement that he will institute and fund a trust with professional fiduciary serving as trustee.
  • Represented adult children of elderly father who was being physically neglected by their mother in seeking the appointment of a conservator to manage his care. Mother adamantly opposed conservatorship but professional fiduciary was appointed conservator.
  • Represented adult children whose mother had dementia, was a hoarder and was being unduly influenced by another child resulting in that child receiving millions of dollars of assets; successfully brought petition for the appointment of a professional fiduciary as conservator.
  • Represented Petitioner Mother seeking CA conservatorship of developmentally disabled son whose father would not return him to CA after what was to be a 3- week visit with his father in Illinois with issue of jurisdiction the primary dispute.
  • Represented Petitioner daughter seeking CA conservatorship of elderly, demented mother who visited from Texas and was found to be neglected by other daughter. Issue of jurisdiction was primary dispute.
  • Contested conservatorship matters including the proposed conservatee’s objection to being conserved and competing petitions for the appointment of a conservator; resulted in alternative arrangements made to oversee care and protect proposed conservatee’s assets
  • Contested conservatorship matter among family members that primarily involve where the conservatee would reside and a visiting schedule among family members.
  • Handled case involving a professional fiduciary as conservator of the person and estate of an elderly man who was not able to receive appropriate care in his home due to the conflict between his children and his wife/their mother so had to be moved to a care facility

view all

Probate Disputes

  • Claim of malpractice based on attorney's alleged failure to advise re sale of timeshare that turned out to be a scam and resulted in transfer of $350,000 to a Mexican bank.
  • Numerous disputes among family members regarding probate accounting and distribution matters, including removal, issues of failure to account, self- dealing, imprudent investments, conversion of trust assets by the trustee and surcharge claim
  • Trust and estate disputes among family members and beneficiaries regarding the inventory and distribution of tangible personal property
  • Trust and estate disputes among beneficiaries that primarily involved payment of attorney’s fees and costs relative to the administration of the estate

Probate/Wills/Trusts

  • Creditor's claims against Decedent's estate by 3 creditors each claiming a 10% finder's fee for arranging a $4.5 million loan to avoid foreclosure of family residence.
  • Dispute between sister co-trustees/beneficiaries regarding monies allegedly taken by one sister and her family during their mother's incapacity and regarding disposition of trust assets including family home.
  • Trust contest between Decedent's surviving spouse and children of a prior marriage.
  • Probate Code Section 850 petition seeking to enforce agreement made by Decedent to transfer her interest in real property to one child in consideration for providing a residence and care for life
  • Issue of loans made by Decedent to one of two children/beneficiaries and accounting for same
  • Dispute among family members regarding document that purportedly provided that family residence was a specific bequest to one of many family beneficiaries.
  • Dispute between Decedent's spouse and her brother regarding whether Decedent promised to bequeath her community property interest in the family residence to her spouse with whom she had been married for 46 years.
  • Elder abuse claims related to two elderly and demented people who lived together in a difficult relationship and which were brought by the family of one of the elders after both elders had passed away.
  • Dispute between family member trustee of special needs trust and beneficiary of the trust regarding sale of family home in which beneficiary resided and issues of repayment of loan to trustee and other expenses
  • Trust contest among siblings regarding document prepared at the direction of one of them and in his favor.
  • Dispute among family members regarding whether the "slayer statute" will apply to the sole beneficiary of the trust as a result of his alleged murder of the Decedent and agreement regarding distribution of trust assets in view of same
  • Dispute related to Successor Trustee's alleged breach of his fiduciary duties relative to an incapacitated beneficiary
  • Dispute among sibling co-trustees/beneficiaries regarding process for purchasing/selling interests in real property and distribution of particularly valuable tangible personal property
  • Dispute among sibling beneficiaries related to interpretation of trust instrument relative to valuation date of real property - date of death value vs. date of distribution
  • Partition action among stepsibling co-owners of agricultural property
  • Claim by Settlor's former spouse who returned to the household and provided significant care to her for 3 years and was seeking payment for his caregiving services from a $5 million trust that otherwise would all go to charitable organizations.
  • Dispute between caregiving daughters and Conservator of the Estate regarding request for payment for services and reimbursement of expenses at such time as there are very limited financial resources
  • Disputes among beneficiary sibling v. trustee sibling alleging failure to marshal trust assets, account and make trust property productive
  • Dispute among three siblings challenging parents' estate plan that significantly favored one sibling and claims that that sibling, who was also trustee, breached his fiduciary duty in managing trust assets
  • Dispute among adult child and his parent regarding interpretation a trust created out of a Marital Settlement Agreement in a dissolution proceeding of the parents
  • Creditor's claims against Decedent's estate by 3 creditors each claiming a 10% finder's fee for arranging a $4.5 million loan to avoid foreclosure of family residence.
  • Trust administration dispute between two sibling beneficiaries whether inter vivos loans made between parents are equalized to result in equal distributions after parents' deaths.
  • Dispute between decedent's husband and grandchildren regarding whether specific bequest account valued at four million dollars was intended for grandchildren, or residue of the trust.
  • Dispute between surviving spouse and decedent's children over the calculation of the percentage of trust assets to be gifted to surviving spouse and to fund the mutual trust.
  • Dispute between decedent's mother and family friend regarding alleged agreement to gift residence to friend in consideration for paying mortgage and property taxes.
  • Dispute between Trustor's children's' charitable organization regarding validity of multiple trust amendments.
  • Dispute between siblings regarding end-of-life changes to their parents' estate plan from leaving a residence outright to leaving a life interest with remainder to grandchildren from a different sibling.
  • Dispute between a father and daughter regarding daughter's petition for appointment of professional fiduciary as conservator of the estate after father's ex-wife arranged for a high six-figure dollar loan against real property and occurred significant fraud.
  • Settled a dispute of a 91-year-old proposed conservator to ensure that he is protected from financial abuse and corruption.
  • Dispute between Decedent's mother and family friend regarding alleged agreement to gift residence to friend in consideration for paying mortgage and property taxes.
  • Settled a case where dispute regarding whether accounts held by.
  • Dispute between decedent's spouse and individual named as beneficiary on multiple accounts in regards to the spouse's continuity property interest in the accounts.
  • Dispute between father and son over appointment of conservator for personal estate of wife/mother.
  • Concerns re proposed conservatee’s inability to manage finances resulting in agreement that he will institute and fund a trust with professional fiduciary serving as trustee.
  • Claim of malpractice based on attorney's alleged failure to advise re sale of timeshare that turned out to be a scam and resulted in transfer of $350,000 to a Mexican bank.
  • Dispute among two siblings regarding the value of the ranch property for purposes of equalizing the distribution of the trust assets in equal shares.
  • Dispute regarding surviving Trustee's allocation and administration of sub-trusts; claims of breach of fiduciary duty and 850 recovery of assets into Bypass Trust.
  • Dispute between two siblings re trust administration issues and assessment of one regarding estate plan that resulted in significantly disparate distributions.
  • Petition by beneficiaries accusing family member trustee failed to account and administer trust after death of settlor.
  • Allegations of breach of fiduciary duty based on trustee's failure to administer trust or take any action to protect trust assets or make them productive.
  • Dispute among decedent's daughter and second wife regarding change in beneficiary dispersion of IRA and validity of decedent's will and trust executed when decedent was 97 years old.
  • Petition to invalidate Fifth Amendment disinheriting trustee's daughter in favor of grandchildren based on lack of capacity & undue influence.
  • Dispute between three charitable/educational institutions, the guardian ad litem for the elderly trustor, the bank trustee and the estate planner (who included himself as a trust beneficiary) relative to the validity of trust instruments and a holographic amendment.
  • Dispute regarding creation of Special Needs Trust by settlor's son in favor of himself and his girlfriend after which son allegedly murdered girlfriend and killed himself.
  • 850 Petition by Decedent's children challenging title to family residence by Decedent and his second wife as to community vs separate property.
  • Dispute between decedent's children and his business manager regarding the validity of a holographic will in favor of the business manager.
  • Dispute amount multiple family members regarding validity of will with only one witness and many intermediaries over a period of five years.
  • Settled a case of dispute among siblings with accounts for estate assets in probate in CA
  • Dispute between surviving spouse and children from decedent's prior marriage with community v. separate property interests in estate assets.
  • Dispute between sibling co-trustees regarding the siblings' alleged false application of trust assets and use of trust property free of rent and expenses.
  • Dispute among siblings regarding valuation of trust assets relative to non-prorate distributions and claims against trustee siblings regarding breach of fiduciary duties and payment of attorney fees.
  • Case not settled regarding dispute between siblings, co-trustee, and siblings’ beneficiaries
  • Dispute between two sisters regarding trustee sister's failure to distribute trust assets for the past thirteen years when the trust terminated and the use of trust real property without payment of rent.
  • Dispute among three sibling co-trustees regarding request by one to resign as co-trustee and have her twelve million in real property assets distributed … to her.
  • Settled a case involving a dispute between co-trustee brothers, who are also the only beneficiaries of the trust, regarding management, distribution, and sale of two parcels of residential property, one of which has been occupied by one co-trustee.
  • Competing petitions among three siblings over the administration of their parents' trust, including mismanagement of trust assets related to FINRA claims regarding one sibling’s checking account charging excessive fees.
  • Dispute between sibling beneficiaries regarding expenditures made by one sibling allegedly related to care of elderly parent and claim for payment by that sibling to the caregiving of the parent.
  • Dispute between step-grandparent and two grandchildren regarding whether deceased grandmother intended that a seven-figure-sum of separate property be treated as a specific bequest to grandchildren or was mistakenly deposited into an account devised to them.
  • Dispute among 30 beneficiaries regarding the interpretation of dispositive provisions of a trust, i.e. whether they are distributed per stirpes or as class gifts
  • Dispute between a family member trustee and his sibling beneficiaries regarding interpretation of language in a power of appointment, trustee's fees, attorney's fees, and multiple trust administration.
  • Dispute between decedent's husband and grandchildren whether a specific bequest account valued at $4 million was intended for grandchildren or residue of the trust
  • Dispute between two sibling beneficiaries whether intervolves loans made by their parents are equalized to result in equal distributions after parents' death
  • Dispute between decedent's children and surviving spouse (second marriage) revalidating of trust amendment that left community property interests to wife rather than to adult children.
  • Dispute between decedent's daughters and grandchildren regarding the validity of a trust amendment that disinherited children of pre-deceased son (decedent's grandchildren) after son passed away.
  • Settled a trust contest case where the beneficiary sought to invalidate trust document; resulted in her being disinherited.
  • Decedent's brother contested validity of trust due to wife of six days allegedly being disqualified as a caregiver prior to marriage.
  • Dispute among three siblings regarding validity of deed and 5th amendment to trust favoring two of the three siblings.
  • Dispute between decedent's long-time girlfriend and adult children regarding validity of trust … allegedly leaving twenty percent to his girlfriend, and only $10,000 to one of the five children.
  • Settled a case involving a dispute among two siblings regarding the validity of a father's trust amendment leaving the sole asset, the family residence, to one sibling, in breach of his fiduciary duty to fund sub-trust with deceased spouse's continuity interest in the residence, which left assets in equal shares to two children.
  • Dispute between a stepfather and his stepchildren regarding the validity of a trust amendment that preventing the stepchildren from recovering their mother's separate property.
  • Dispute between Trustor's children's' charitable organization regarding validity of multiple trust amendments.
  • Settled a trust contest regarding a validity of trust investment and if valid trustee spouse's failure to fund with POD and TD accounts as instructed by letter.
  • Settled case where dispute between defendant 4th wife and children of prior marriage regarding validation of estate plan favoring wife and her children created after defendant exhibited significant memory loss and confusion.
  • Settled a dispute involving step-siblings and their conflicts with the trust terms relative to their disposition.
  • Dispute between a mother, the trustor, and her son, the beneficiary, regarding whether the son has life estate in real property prior to the mother's passing.
  • Dispute between surviving spouse and decedent's children and the calculation of the percentage of trust assets to be granted to surviving spouse
  • Contest by intestate heirs who claimed liability to locate original will resulted in revocation and distribution of estate to intestate heirs located by heir finder.
  • Settled a case where dispute among family members re validity of trust and will and determination of whether a special needs trust is necessary to predict beneficiary's grants benefits.
  • Settled a dispute between a decedent's wife and his estranged son in regards to the validity of estate planning documents that left the son eighteen dollars of an estate that was valued at several million dollars.
  • Handled case involving siblings as beneficiaries of a trust including claims of breach of fiduciary duty, undue influence and elder abuse against family member trustee.
  • Handled case involving a professional fiduciary as conservator of the person and estate of an elderly man who was not able to receive appropriate care in his home due to the conflict between his children and his wife/their mother so had to be moved to a care facility.
  • Trust and estate disputes among family members and beneficiaries regarding the inventory and distribution of tangible personal property.
  • Trust and estate disputes among beneficiaries that primarily involved payment of attorney’s fees and costs relative to the administration of the estate.
  • Case involving wife trustee against claims by husband for breach of fiduciary duty, elder abuse and failure to account; trustee provided eight-year accounting resulting in no surcharge against wife.
  • Dispute between executor and beneficiaries involving executor’s claims for reimbursement for maintenance of real property.
  • Dispute between siblings regarding end-of-life changes to their parents' estate plan from leaving a residence outright to leaving a life interest with remainder to grandchildren from a different sibling.
  • Petition to invalidate Fifth Amendment disinheriting Trustee's daughter in favor of grandchildren based on lack of capacity & undue influence.
  • Dispute between three charitable/educational institutions, a Guardian ad Litem for the elderly Trustor, the bank trustee and the estate planner (who included himself as a trust beneficiary) relative to the validity of trust instruments and a holographic amendment.
  • Dispute regarding creation of Special Needs Trust by settlor's son in favor of himself and his girlfriend after which son allegedly murdered girlfriend and killed himself.
  • Dispute regarding elderly surviving spouse against claims by her step-children seeking to invalidate end-of-life estate planning changes made by her husband that were to her benefit. Settlement reached the day of trial
  • Handled case involving beneficiary who wanted the right to purchase the multi- million dollar family home from estate, which was strongly opposed by other beneficiaries who wanted the home sold to a third party
  • Handled case involving Decedent’s daughter in dispute with his surviving spouse (2nd wife) over the interpretation of trust instrument and claims of lack of capacity and undue influence
  • Dispute regarding interpretation of trust instrument relative to method for satisfying disputed specific bequest to surviving spouse
  • Dispute contesting the validity of trust amendment based on undue influence and lack of testamentary capacity
  • Dispute among two siblings regarding the value of the ranch property for purposes of equalizing the distribution of the trust assets in equal shares.
  • Dispute regarding surviving Trustee's allocation and administration of sub-trusts; claims of breach of fiduciary duty and 850 recovery of assets into Bypass Trust.
  • Dispute between two siblings re trust administration issues and assessment of one regarding estate plan that resulted in significantly disparate distributions.
  • Petition by beneficiaries accusing family member trustee failed to account and administer trust after death of settlor.
  • Allegations of breach of fiduciary duty based on trustee's failure to administer trust or take any action to protect trust assets or make them productive.
  • Dispute among Decedent's daughter and second wife regarding change in beneficiary dispersion of IRA and validity of decedent's will and trust executed when decedent was 97 years old.
  • Handled case involving family member trustee in trust administration dispute involving multiple pieces of real property and claims by sibling beneficiary of breach of fiduciary duty, self-dealing and failure to account; resolved through mediation with non pro-rata distribution and no surcharge against beneficiary
  • Dispute involving adult children as co-administrators of their father’s probate estate against claims by their decedent’s second wife for family allowance and intestate share despite dissolution proceedings pending at time of decedent’s sudden death
  • Dispute involving trustee in the administration of a trust with $1 billion in assets and involved multiple creditor claims by third parties and family member beneficiaries
  • Handled case regarding petition for instructions by trustee to retain reserve of $12 million in the event of an IRS audit after a closing letter had already been issued; court trial resulted in order that trustee retain $20,000 in reserve to complete trust administration
  • Numerous disputes among family members regarding the disposition of the family home including issues of interpretation of estate planning instruments, valuation relative to buying out the interests of other family members and terms under which the home would be listed for sale
  • Trust administration dispute involving multiple pieces of real property and claim of violation of the no-contest clause in the trust instrument
  • Trust administration involving an art collection that had been maintained in storage for many years with no agreement as to its disposition
  • Dispute related to the administration of Exemption and Marital Trusts for the benefit of the surviving spouse and issues related to discretionary distributions of principal
  • Trust administration matter involving a ranch property held in an LLC with multiple members who were unable to agree on the management of it and/or disposition
  • Trust administration involving the use of the family vacation home in the Sierras by three generations of family members
  • Dispute involving the administration of a special needs trust
  • Numerous disputes based on Probate Code Section 850 involving claims that 3rd party or family member was withholding trust assets, including claims for Section 859 damages and attorneys’ fees
  • Dispute involving a professional fiduciary serving as trustee of court- supervised trust that involved sales of multi-million dollar properties
  • Dispute involving a professional fiduciary serving as administrator of an estate that included assets held off shore by a foreign corporation, claims of theft by family members and the sale of a multi-million dollar property
  • Matter involving trustee of a $12 million trust against claims of breach of fiduciary duty, self-dealing, removal and multiple accounting disputes
  • 850 Petition by Decedent's children challenging title to family residence by Decedent and his second wife as to community vs separate property.
  • Dispute between decedent's children and his business manager regarding the validity of a holographic will in favor of the business manager.
  • Dispute among multiple family members regarding validity of will with only one witness and many intermediaries over a period of five years.
  • Handled dispute over validity of a Will including claims of undue influence and lack of testamentary capacity
  • Handled dispute related to claim by pretermitted heir (daughter) for her intestate share
  • Handled dispute related to claim by pretermitted spouse for her intestate share
  • Dispute regarding interpretation of the Will that had contradictory provisions

view all

Discovery

  • Addressed matters involving motions to compel production of documents, motion to compel attendance at deposition, motions to quash subpoenas, requests for sanctions

Testimonials

“Thank you for your fine efforts in facilitating the settlement in this difficult family dispute, including your dedication to work overtime four hours to help get the settlement agreement written, approved, signed and delivered by 9 pm.  We appreciate your tenacity, professionalism and hospitality, including from your staff at ADR. Hopefully the Court will approve the settlement, and we can all move on. Thanks again.”


“Bette Epstein, Esquire, lived up to her reputation, personal, articulate, friendly and dogged in getting a settlement for us. Thank you.”


“I’m sure I speak for all counsel involved in the mediation in thanking you for vital role you played in making it a success, against some pretty formidable odds. Your firm hand in keeping the negotiations going and in dealing with the unrepresented parties is much appreciated. Of course there may be problems down the line, and we are all glad that you will be available to solve them.”


“As far as I am concerned, she pulled a rabbit out of the hat. This mediation was 12.5 hours and she was firing on all cylinders the whole time. This was a messy probate/trust dispute between 3 children who have been fighting since the first time in a sandbox together. Ms. Epstein was extremely effective in communicating reason with each of them. The matter settled well within my expected range, and there was a good amount of fence mending along the way. I highly recommend her for probate/trust issues but am sure her wheelhouse covers much more than that.”


“With a client as difficult as mine, Bette did a phenomenal job talking about the facts and keeping her on track. She was calm, very prepared and didn’t take sides, just presented information so that my client could understand some of the risks of not settling.”



“Bette is wonderful. Very knowledgeable, empathetic, and great at helping both sides reach resolution.”


“I appreciated Bette’s honest assessments. Very effective, successful mediation result. Thank you very much.”


“I want to thank you for your perseverance towards mediating the challenging settlement between my sister’s adult children and me. When I thought it seemed a lost cause, Ed Koplowitz would let me know you were continuing ongoing negotiations. I appreciate your competence and efforts.”


“As far as I am concerned, she pulled a rabbit out of the hat. This mediation was 12.5 hours and she was firing on all cylinders the whole time. This was a messy probate/trust dispute between 3 children who have been fighting since the first time in a sandbox together. Ms. Epstein was extremely effective in communicating reason with each of them. The matter settled well within my expected range, and there was a good amount of fence mending along the way. I highly recommend her for probate/trust issues but am sure her wheelhouse covers much more than that.”


“I’m sure I speak for all counsel involved in the mediation in thanking you for vital role you played in making it a success, against some pretty formidable odds. Your firm hand in keeping the negotiations going and in dealing with the unrepresented parties is much appreciated. Of course there may be problems down the line, and we are all glad that you will be available to solve them.”


Our client and this firm are especially grateful for Ms. Epstein’s intercession and assistance in what has been a miserable case. The settlement was an important development that will allow all-concerned, including counsel, to move forward.”


I was very nervous and didn’t know what to expect, and was impressed with Ms. Epstein’s personal approach and guidance. She were very easy to speak to and I did not feel as though I was being judged, as the picture that was painted of me.”


Bette Epstein was amazing. Our firm will use her services again.”


“I have used Bette in four heated cases. I chose Bette because I think she’s very well versed in trust and estate law, and I think she really knows our cases. She will break down the case and talk about what she sees as the likelihood of success, the strengths and weaknesses. She is terrific for cases where emotions may run high. She has that psychology background, which is really helpful for us when we’re dealing with very sensitive family dynamics. When you’re having a litigation that involves a death in the family or an older adult with cognitive impairment, it’s very, very sensitive. And we use her in cases where we have those very sensitive family issues, and we know our clients are coming in with a lot of emotion. We know Bette is going to make our clients feel heard and then also help them with a resolution and ask tough questions but do it gently.”


“Bette has a very, very calm demeanor. Even when things are getting out of control, Bette stays on this calm but concerned level, which helps clients a lot because it brings down the tone. There are just some people that when you talk with them you know they’re really listening, and Bette is just really good at that. And that works well for me when I have a client who is frustrated and highly emotional.”


“Bette’s knowledge of trust and estate disputes is extensive. Trust and estate cases have an interposing of tax, and Bette is conversant in tax, so when I say she has a deep knowledge base of this area of law, she is conversant in tax as well, so that is very, very helpful – rather than having a mediator who perhaps is not well versed on those issues.”